Amplify support

Amplify aims to provide the best customer support throughout each stage of your journey, whether you are exploring our programs for the first time or are a long-term partner. At the start of every implementation, Amplify provides a single point of contact to help you get started.

Need more information? Check out our help center!

Our Amplify help center is available 24/7 for you to find answers to your most pressing questions. Simply navigate to https://service.amplify.com/s/help and click a collection to view a list of related articles. Worried there’s a system outage? Click Amplify system status to check real-time information about your Amplify services and programs.

A support center webpage displays a search bar, categorized program links on the left, resource articles in the center, and quick links with additional customer support options on the right.
A laptop screen displays an educational dashboard, with a chatbot window open showing a conversation about student outcomes and case support.

Need help fast? Try live chat!

Our chat agents are standing by to assist you! Simply login at learning.amplify.com and click the orange button in the bottom right corner to chat live with our support team. Our support hours are Monday through Friday, 7 a.m. to 7 p.m. ET.

Need immediate assistance?

Whether you have a free account or your district has purchased an Amplify program, we’re here to help.

Request Support.

Free account users and customers can open a case for assistance.

Submit a support request

Full program customer support

Phone support

Speak directly with our knowledgeable agents.

Call +1 (800) 823-1969 | Hours: 7 a.m. — 7 p.m. ET

Live chat

Connect instantly inside your program(s).

Log in at learning.amplify.com and click the chat button in the bottom right corner.

Continuous support along your journey

Personalized assistance

Our team helps with purchasing, order fulfillment, enrollment, and more.

A flowchart with steps: Purchase, PD and materials, Digital setup, Launch, Continued outreach. Below, an arrow reads: Ongoing customer support from the Amplify team to enhance student outcomes.

From purchase to implementation

Collaborate with our sales team to explore programs tailored to your unique needs.

Connect with a product expert.

Smooth ordering and payment

Enjoy seamless purchasing with our dedicated team. For quick help, visit our payment support site or contact your account executive.

VISIT PAYMENT SUPPORT.

Ongoing success and growth

After processing your purchase, our specialized teams guide you through onboarding, professional development, materials delivery, digital setup, and implementation launch.

Discover the tools to transform teaching.

Continued learning and growth

Learn with us:
Join our free online webinars and events to explore thought leadership and gain insights. Stay informed about the latest in education.

Elevate your practice:​​
Explore paid professional development to enhance your skills and integrate our programs effectively. Our resources are tailored to support your success.

Your voice matters!

A laptop and a smartphone display an orange screen with the word "Amplify." in white text, highlighting tools that enhance student outcomes.

Join our lively Facebook communities to connect with fellow educators, share insights, and be part of a network advocating for student success and innovative education.