Step 1: Review additional information
Support Services Analysts are the initial point of contact for Amplify customers who may report issues or make inquiries regarding Amplify’s suite of products and systems.
Review the video to ensure you have a clear understanding of the role and that it is the right fit for you.
Please reach out to pls_hiring@amplify.com if you have additional questions.
Step 2: Schedule Your Interview
Interviews will take place between April 21st – May 2nd.
If you need to reschedule your interview, you may do so directly by clicking the reschedule link in the confirmation email from Calendly to select a new interview option during the current interview window. Once you have rescheduled, you will receive a new confirmation email and updated calendar invitation. Please do not sign up for more than one interview.
We ask that you only reschedule if absolutely necessary and request at least 24 hours notice prior to your scheduled interview day/time.
Step 3: Prepare for Interview
Prior to your scheduled interview, prepare your interview activity!
- All interviews begin with a customer role-play. Please click on the link below for detailed instructions on how to prepare for the role-play and interview.
Offer, Onboarding, and Training
- Qualified candidates will receive an offer via email.
- If you accept the offer, our partner contracting agency will reach out to you to provide the necessary documentation to begin the onboarding process. This will include a background check.
- Once you have completed the onboarding process with our partner contracting agency, you will begin your official Amplify onboarding process on June 9th. Onboarding will be a mix of live calls and asynchronous learning.
FAQ
Technical Onboarding Specialist HIRING FAQS
Thank you for your interest!
Contact us with questions at pls_hiring@amplify.com